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Most nonprofits understand AI’s potential but struggle to turn experiments into workflows that deliver results. In this session, we’ll share what charities and membership organisations we work with are doing: which tasks they’re automating safely, how they’re turning early wins into repeatable workflows, and how they maintain human oversight while improving efficiency.

Through practical examples and demos, you’ll see how AI, like emerging agentic tools, are supporting real operational tasks within NFPs and membership organisations. You’ll leave understanding how to move from experimentation to trusted, repeatable AI-powered workflows that your team can actually use.

Who is this for? 

  • Digital, IT and transformation teams exploring practical AI and agent-based tools to improve efficiency
  • Operational teams and managers looking to use AI to support real tasks
  • Leaders who are trying to understand what “agentic AI” means in practice and where it can add value
  • Anyone who has access to AI tools but isn’t sure how to use them effectively

Key questions we’ll explore: 

  • What agentic AI is, and how is it different from chat-based AI?
  • What kinds of everyday tasks that non-profits face can AI realistically help with?
  • Where and when should humans stay in control and where can AI help do the ‘legwork’?
  • What safety mechanisms/ policies/ training are needed when staff start using more autonomous AI tools?

Key takeaways/learnings: 

  • Learn which tasks nonprofits are safely automating and how to apply them in your organisation
  • See practical ways to turn AI experiments into repeatable workflows that improve efficiency
  • Understand the AI tools and platforms that NFPs are using to deliver these workflows
  • Gain confidence in introducing AI into day-to-day operations without losing human oversight