HomeEventsMeet Your Supporters Where They Are: How Epilepsy Action Grew Engagement Through Data November 6, 2025EventYour members and supporters are mobile – tapping, swiping, and scrolling – but are they engaging with you?October 23, 2025EventArtificial Intelligence Summit 2025October 2, 2025EventTechsmart 2025September 23, 2025EventBlueprint for change: Planning your resources for digital changeJune 19, 2025EventDemystifying User Acceptance Testing (UAT): A complete guideJune 5, 2025EventBreaking free from legacy systems: The path to modern solutionsMay 22, 2025EventThe great platform systems debate: Standalone or integrated?April 24, 2025EventHart Square Annual Technology Partner Webinar: Market & Process updatesMarch 6, 2025EventFrom vision to action: Key strategies for a successful digital projectFebruary 6, 2025EventBringing AI to Life: Practical Strategies for Non-Profits and Membership OrganisationsJanuary 23, 2025EventUX for All: Building a User Experience culture across your organisationDecember 10, 2024EventGovernance and Ethical Considerations for AI in NonprofitsNovember 28, 2024EventMembership Excellence 2024: Harnessing Data Strategy to Fuel Innovation and Enhance Member ValueNovember 14, 2024EventRationalising your IT landscape: Stopping endless expansion of your systemsOctober 23, 2024EventLeveraging Data for Impact: How to optimise your data to maximise benefitsOctober 22, 2024EventData Migration & Integration: Getting it right at the critical stageSeptember 26, 2024EventData Webinar SeriesSeptember 26, 2024EventDeveloping Your AI Strategy for Non-ProfitsSeptember 18, 2024EventData Quality & Management: Understanding data integrity to ensure successAugust 14, 2024EventBuilding and Sustaining Thriving Online CommunitiesAugust 1, 2024EventLeading your project team to success – key roles for your digital projectJune 25, 2024EventData Landscape & Strategy: Crafting Your Data Strategy to ensure you maximise your data assetsJune 4, 2024EventTechnology Partner EventApril 11, 2024EventCutting through technology noise: How to ask the right questions and avoid being dazzled by demosMarch 21, 2024EventWhat happens when it rains – is moving to the cloud always a good thing?July 26, 2023EventThe challenges in implementing digital changeMay 25, 2023EventBuilding a single source of truth: Sorting out your dataMay 11, 2023EventThe power of personas and user experience journey mapsMarch 23, 2023EventUnderstanding your digital risk appetite – making the transition to new techMarch 16, 2023EventDeveloping your digital project from an idea into an investmentFebruary 21, 2023EventWhy digital literacy skills are the hidden success factor for any projectFebruary 2, 2023EventIs your non-profit prepared for the year ahead? Trends and challenges for 2023January 19, 2023EventAre you using the right technology to support your members’ career journeys?December 8, 2022EventUnderstanding what our users need (not what we think they need)November 30, 2022EventStakeholder journey maps – what are they and why do you need them?November 24, 2022EventThe principles of running a successful projectOctober 27, 2022EventSetting up and sustaining a community platformOctober 6, 2022EventDefining the difference between a Project & Business as UsualSeptember 21, 2022EventUnderstanding the benefits and value of a CRM systemSeptember 8, 2022EventData with purpose – start with the end in mindJuly 6, 2022EventCan a review of your digital processes benefit your digital project? A guide to getting started.May 19, 2022EventEmbracing digital: How to build your modern engagement toolkitMay 12, 2022EventWhat is an IT strategy and a guide to getting to right!April 28, 2022EventAn online presence vs a community platform – what’s the difference?April 7, 2022EventTaking your digital project from an idea into an investmentMarch 24, 2022EventFinding the perfect (tech) partner: is there more to consider than just cost?March 10, 2022EventCollaborate to elevate: bringing the right people on boardFebruary 17, 2022EventThe return to reality: what comes after go-live?February 3, 2022EventPeople, processes and partnerships – the secret to successful projectsJanuary 20, 2022EventLife after go-live – what about the benefits?December 9, 2021EventSupport your professional members at every stage of their careerDecember 2, 2021EventModern education delivery for membership bodiesNovember 19, 2021EventA guide to partner selection – Whose role is it anyway?November 18, 2021EventUnion membership in the digital worldNovember 2, 2021EventModernising your tech and driving your organisation’s strategyOctober 13, 2021EventSalesforce for non profits… supporting many different needsSeptember 22, 2021EventHow to take advantage of digital advancements to optimise member experienceSeptember 16, 2021EventSalesforce CRM implementation for non-profitsMay 2, 2021EventThe office-less non-profit: managing remote working, collaboration, projects and virtual eventsApril 2, 2021EventAre Medical Membership bodies really so different?March 10, 2021EventNavigating through challenging times – how non-profits can adjust strategy to still deliver impactful marketingMarch 2, 2021EventDriving member learning and career development from the heart of your membership operationJanuary 2, 2021EventCreating versatile video content to target a younger and more diverse audienceJanuary 2, 2021EventStories from Salesforce.org: The Journey to Becoming a Connected non-profitDecember 2, 2020EventCan professional development be an agent of economic recovery?November 2, 2020EventGet the most out of your data for engagement, recruitment and retentionNovember 2, 2020EventSelling your internal business case for technology projectsOctober 2, 2020EventDelivering a successful project – could you be a bad or “unready” customer?July 2, 2020EventModernising your membership body – while avoiding project failureJuly 2, 2020EventIs your CPD programme a membership magnet?June 2, 2020EventBeyond CRM for charities – Meeting the “customer service” expectations of modern supporters, volunteers and beneficiariesJune 2, 2020EventBeyond CRM for charities – Meeting the “customer service” expectations of modern supporters, volunteers and beneficiariesJune 2, 2020EventFrom aging systems to modern supporter engagement – how can fundraising technology enable our mission?May 6, 2020EventHow AWS can support your Business Continuity requirementsMay 2, 2020EventPart 2: The office-less non-profit – effective collaboration, knowledge sharing and project deliveryMay 2, 2020EventLeveraging Mobile Apps to Deliver Virtual Events & Strengthen Member ConnectionsApril 2, 2020EventShow More