Ep 3. The importance of research when selecting new CRM technology with Chris and Rhys

Chris and Rhys, Head of Technology and Services at Hart Square explore some of the critical factors to research when you are selecting a new CRM technology. They discuss how it is not as simple as checking against a list of functionalities and that the culture of organisations plays a significant role.

https://media.blubrry.com/hart_square/content.blubrry.com/hart_square/Podcast_Episode_3_edited.mp3

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