Ep15. Succeeding at fundraising CRM projects with Robin Fisk, Donorfy
by Ellie Leftley April 7, 2022
System Implementation
Charity
Capability
Culture
Customer Relationship Management (CRM)
Digital tools
Digital transformation
Leadership
In this episode of the Hart Square Podcast, Robin Fisk, Co- Founder and CEO of Donofy and discusses the elements to achieving a successful fundraising CRM project.
On this episode we discuss:
- Understanding the role of CRM
- Aligning expectations and organisational culture
- Foundations of a successful partnership between clients and technology partners
- Challenge of data
- AI in CRM and fundraising
Listen below or on Spotify, Apple Podcasts, Google Podcasts or watch the conversation on Youtube.
https://media.blubrry.com/hart_square/content.blubrry.com/hart_square/Guest_Podcast_Robin.mp3
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