CITMA
February 11, 2020
Partner Selection
Chartered Institute of Trade Mark Attorneys
Customer Relationship Management (CRM)
Keven Bader
Chief Executive, CITMA Button (#)
CITMA had worked with Hart Square on a previous project and, in spring 2017, invited them in to create a business case for the new CRM and website.
Key benefits
- Expert guidance on CRM and website
- Shortlisted appropriate vendors
- Managed vendor selection process
- Solutions met strategic goals and deadlines
- Improved member services