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Action on Hearing Loss

April 29, 2020
Strategic IT assessment
Business Process Review
Charity
Customer Relationship Management (CRM)

David Steadman
Executive Director, Fundraising and Marketing at AOHL Button (#)

Action on Hearing Loss had recently implemented two CRM (Customer Relationship Management) systems. They asked Hart Square to come in and take a more strategic view of the issues and opportunities related to their CRM and integration with their other systems.

Key benefits

  • Expert guidance on implementation and use of two CRM systems
  • Solutions meeting strategic goals
  • Providing more streamlined processes

Amit Kohli is speaking at the Hart Square TechSmart AI Masterclass, end of April 2026. If you are a leader in the charity or membership sector thinking seriously about where AI fits in your organisation, this is the session to be in.