Ep28. How to create good digital experiences with Scott Ewings, Chief Experience Officer, TPXimpact
by Ellie Leftley April 20, 2023
Charity
Education
Healthcare
Membership
Capability
Culture
Customer Relationship Management (CRM)
Digital tools
Digital transformation
Leadership
Scott Ewings is the Chief Experience Officer at TPXimpact, an organisation which aims to deliver impactful, sustainable digital outcomes that make a positive difference to how individuals and society experience the world.
In this episode we discuss with Scott how non-profits can create good digital experiences for their members, donors and stakeholders.
Topics we cover:
- Why it’s so valuable to create good digital experiences
- Why the distinction between physical and digital is redundant now
- Importance of data to understand digital experiences
- The explosion of AI and what it means for non-profits
- Importance for digital sustainability
Listen below or on Spotify, Apple Podcasts and Google Podcasts or watch on Youtube.
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