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Hart Square AU Office +61 3 9111 0085
Hart Square UK office +44 344 567 8790

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100% INDEPENDENT & UNBIASED

Working exclusively with not-for-profit (NFP) organisations, charities, professional membership bodies,
trade associations, education and healthcare sectors.

CRM and Technology Consultants

Don't rely on luck to grow your organisation....

Seek independent advice and plan your growth effectively!

See our Services

  • Technology Audit
  • Business Process Review
  • CRM & Technology Strategy
  • Digital Strategy
  • Vendor Selection
  • Implementation Support
  • Onsite Training
  • Ongoing Strategic Support
  • CONFUSED BY THE JARGON ?

    We can access the whole market and will find the right solution for your organisation...

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    Hart Square, Independent CRM and Technology Consultants

    providing consulting services to Professional Membership, Trade Association, Charity and other Not-For-Profit (NFP) organisations. We believe that CRM is a combination of strategy, people, process and culture underpinned by technology. We strive to help you maximise your investment in CRM and other technologies within your organisation by offering a wide range of consulting services that range from initial Technology Audits through to Vendor selection, Implementation support and Strategies.

    ‘Working in Partnership’

    ‘At Hart Square, we’re renowned for building close, long-term working partnerships with our clients, whether they are Professional Membership, Trade Association, Charity, or not-for-profit (NFP) organisations. We aim to fully understand and meet their challenges, and whilst we have particular expertise in Customer Relationship Management (CRM) systems, we can advise on and integrate a wide range of associated technologies, including web, CMS, Events, LMS and finance.

    Our unique expertise, combined with our complete independence and objectivity, means we can evaluate and deploy a complete end-to-end solution for clients to meet their specific requirements and budgets.’

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    Our Latest Articles

    London Chamber of Commerce and Industry selects Hart Square

    London Chamber of Commerce and Industry selects Hart Square to replace CRM London Chamber of Commerce and Industry (LCCI), the capital’s largest independent networking and business support organisation, has...

    Membership Management and Technology part 2 of 4

    It’s about culture In the second of our four-part series of articles on membership management, we look at why culture is so important. One really important aspect to consider...

    Membership Management and Technology, Part 1 of 4

    It’s technology – and a whole lot more In the first of our four-part series of articles on membership management, we look at why it’s a lot more than...

    People first – objectives next – technology last

    What’s driving your need for new technology? Technology underpins service delivery and it must therefore be top of the list when planning a systems review. This is regardless of...

    Quick tips on handling negative feedback on social media

    How to handle negative feedback on social media Social media has become an essential ingredient to attract and retain members to an organisation. Whilst this interaction can greatly benefit...

    Hart Square enables new ways of working at AFME

      The Association for Financial Markets in Europe (AFME) has selected Hart Square to enhance its CRM capabilities in order to meet its current and future information requirements. AFME...

    Free Resources and Reports

    Developing a CRM Business Case

    Writing a CRM case

    15 Steps to Success

    Google Guide for NFP’s & Associations

    Google eGuide for NFP's and Associations

    A Beginners Guide to Google

    Choosing a CRM supplier

    Choosing a CRM supplier

     Key Questions to Ask

    Some of the clients we are proud to have worked with…

    Our Latest News

    23
    Sep

    London Chamber of Commerce and Industry selects Hart Square

    London Chamber of Commerce and Industry selects Hart Square to replace CRM London Chamber of Commerce and Industry (LCCI),...
    28
    Aug

    Hart Square enables new ways of working at AFME

      The Association for Financial Markets in Europe (AFME) has selected Hart Square to enhance its CRM capabilities in...
    27
    Aug

    CRM improvements at CILT

    Hart Square drives CRM improvements at CILT… The Chartered Institute of Logistics and Transport (CILT) has engaged Hart Square...
    18
    Aug

    City Sprint’s CRM races forward thanks to Hart Square

    Hart Square has enabled the rapid implementation of a new CRM system at City Sprint, the UK’s leading courier...
    18
    Aug

    Hart Square launches new website

    Hart Square launches new website   Hart Square is pleased to announce the launch of its new website, which...
    15
    Aug

    CIBSE website celebration

    CIBSE celebrated recently with staff and partners for the successful launch of the www.CIBSE.org website. One of a number of...