OUR PRINCIPLES

Independence
Expertise
Collaboration
Transparency

Independence

Our philosophy is rooted in an unwavering commitment to independence of thought and of action.

When advising our clients we focus purely on what is the best outcome for them, we don’t favour any particular technology or provider, and we have no bias towards any particular strategic approach when it comes to enabling clients through technology.

Expertise

Hart Square is dedicated to serve the non-profit sector because we are genuinely passionate about it. Giving it our focus means we invest in continuous learning about the sector and the opportunities we can present to our clients.

Our tech-savvy consultants have usually come from non-profits; as a team they spend more than 200 days working with non-profits every month building knowledge which they share back in to the Practice.

You get deep specialist expertise as well as dedicated sector knowledge

Success for Hart Square means working in partnership with clients and technology providers to deliver strategic benefits

Collaboration

At Hart Square we know that our expert guidance is only one part of the puzzle when it comes to enabling the non-profit sector to serve those most in need within our society, to support the professions and the arts, and to ensure non-profits’ voices are heard.

We work closely with our clients to understand their challenges and requirements, and with technology providers to understand how best they can contribute to strategic change programmes and technical solutions.

Only by all three parties working together collaboratively can we deliver optimal outcomes.

Transparency

As part of our commitment to transparency, during our 2019-20 business year we’re putting in place a Governance structure which includes an independent external audit of our work. The output of this will include publication of a full report annually as well as a half-yearly updatre.

This will focus on the advice we give to clients when then are selecting new technology, which will include both an analysis of the records and interviews with clients.

We run open book projects and share updates regularly with the sector, with our clients and with the technology providers we work with