Over the last 25 years, I have worked across a range of membership bodies, charities and trade associations, including the Association of Chartered Certified Accountants, AXELOS Global Best Practice, the British Retail Consortium, the Law Society of England & Wales, the NHS Confederation, NHS Providers and University of Exeter Guild of Students. Pretty much every variety of a membership body!
I get my kicks out of fixing things, and throughout my career have tried to make membership schemes be the best they can, deliver for their customers and use technology to deliver great services. My passion is events, having run the biggest legal conference in the UK in the last 20 years… if you can manage an event with 16 FBI agents scrutinising everything you do, and two protest marches outside the building, you can run anything.
That’s why Hart Square is the perfect place for me – I get to run great events and get to work with our clients to develop their businesses to be the best they can be. How exciting!
In my spare time, music is my obsession, and you will see me in my Fred Perry shirt, Dr Martens and a beer in hand, watching some obscure new band… or some ancient old rockers from my misspent childhood.
John O’Brien, takes up his role as Chief Operating Officer from 1 May 2018.