PFBC is a charity that aims to engage, educate and empower communities globally.
“We didn’t need to explain our requirements – Hart Square’s experts had already been through this process many times with various charities and knew exactly what to do.”
Catherine Woodhead
Director of Development at PFBC
The organisation had a CRM system, The Raiser’s Edge, in place to manage donors and stakeholders, but it recognised that it needed to develop its use of the system to maximise engagement. A meeting with Hart Square at an event seemed to provide a solution.
Key benefits
- Institute-wide access to centrally-stored knowledge on members, their interactions and relationships with the Foundation
- Enhanced website and content management integration
- Streamlined business processes, including contact and financial management
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