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Client story

Bond achieves data compliance and sustainability

With a focus on helping to create a more just and sustainable world, Bond unites and supports a diverse network of over 450 civil society organisations.

In common with many non-profit organisations, Bond is facing the challenge of compliance with new EU General Data Protection Regulation (GDPR), designed to harmonise data privacy laws across Europe. Hart Square provided a technology roadmap and expertise to benefit the organisation and it’s members.

Key benefits

  • Single view of data and membership
  • Reduced amount of redundant data in CRM and CMS
  • Bookings now coming in from website to the CRM
  • Better GDPR compliance and sustainability
  • More robust online technology (Drupal 7)
  • More consistent experience for stakeholders
  • Increased user adoption of CRM
  • Better capture of sales opportunities
  • New policies in place – data protection, privacy policy, communication guidelines

“Hart Square brought our systems into the 21st century. They have done a fantastic piece of work for us, and the roadmap they created for us will continue to guide us going forward.”

Michael Wright, Director of Membership and Communications at Bond