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Client story

Action on Hearing Loss listens to Hart Square’s CRM advice

Action on Hearing Loss (AoHL) is the UK’s national charity, supporting people who are confronting hearing loss, deafness and tinnitus.

Action on Hearing Loss had recently implemented two CRM (Customer Relationship Management) systems. They asked Hart Square to come in and take a more strategic view of the issues and opportunities related to their CRM and integration with their other systems.

Key benefits

  • Expert guidance on implementation and use of two CRM systems
  • Solutions meeting strategic goals
  • Providing more streamlined processes

“The last thing we want is people who can just talk data, they need to be able to interact with humans, which is what Hart Square does really well.”