Amazon Web Services (AWS) will demonstrate solutions to enable non-profit organisations to swiftly move to remote working and keep business continuity. AWS will support customers with service credits for these solutions (including support) and provide access to AWS Solution Architects for guidance on architecture designs.
The key solutions that AWS will be presenting are
Amazon Workspaces – A managed, secure Desktop-as-a-Service (DaaS) solution. You can use Amazon WorkSpaces to provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers or students across the globe.
Amazon Connect – Amazon Connect enables remote agents to service employees and customers, Amazon Connect is an easy to use omnichannel cloud contact centre that helps companies provide superior customer service at a lower cost. Amazon Connect provides a seamless experience across voice and chat for your customers and agents.
Amazon Chime – Amazon Chime is a communications service that lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and invite more people to join your meeting.
Webinar presented by Daniel Boullosa Perez and Kirillos Akram (AWS Solution Architect)