For any charity, any non-profit, and maybe any organisation in any sector who are reviewing their choice of CRM technology, there is almost an obligation to at least consider Microsoft Dynamics on account of it’s profile.
In the non-profit sector we’ve seen Dynamics providers delivering solutions to membership bodies for some years, and more recently gaining confidence that they do have viable offerings for charity fundraisers.
Dynamics has some strengths which are of benefit to charities, but there is also a lot of functionality they require which isn’t to be found in Dynamics.
In this supplement to the Definitive Guide to Microsoft Dynamics for Non-Profits we reflect on these strengths and gaps, and offer our insight into some of the considerations charities will need to take account of if they are interested in evaluating a Dynamics-based CRM technology solution.
