Our events programme has been designed specifically to address the range of challenges faced by the non-profit sector during their digital transformation journey. Through our educational seminars and our flagship conferences, we aim to provide you with the tools to achieve your digital ambitions.

Loading Events

« All Events

  • This event has passed.

Creating a long-term CRM Strategy, not a CRM system

22 January, 8:30 am - 10:45 am

Breakfast briefing – free to attend
22nd January, 8:30 – 10:45
Supported by smartimpact

This roundtable session is the opportunity for the individuals involved in shaping CRM for their organisation to meet, share experiences and gain insights into creating a strategy for long-term CRM success. The session will cover:

  • How organisations can accept, own, and learn from previous technology challenges
  • The importance of benchmarking the data you have and how it is used to drive decision making
  • Finding champions within your teams
  • Experiences of creating a CRM Strategy Group to set vision, own change and achieve buy-in
  • Working alongside a partner as a ‘critical friend’ to provide strategy advice and technical delivery
  • Strategies for overcoming barriers to change

Timings

8.30 Registration and hot breakfast

9.00 Introductions from Hart Square

9.05 Scene setting

9.25 Roundtable discussion

10.45 Wrap up and close

Details

Date:
22 January
Time:
8:30 am - 10:45 am

Venue

Events @ No.6 (Royal College of Pathologists)
6 Alie Street
London, E1 8QT

Details

Date:
22 January
Time:
8:30 am - 10:45 am

Venue

Events @ No.6 (Royal College of Pathologists)
6 Alie Street
London, E1 8QT