Our events programme has been designed specifically to address the range of challenges faced by the non-profit sector during their digital transformation journey. Through our educational seminars and our flagship conferences, we aim to provide you with the tools to achieve your digital ambitions.

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Beyond CRM for charities – Meeting the “customer service” expectations of modern supporters, volunteers and beneficiaries

30 June, 9:30 am - 10:30 am

Webinar – free to attend
30th June, 9:30 – 10:30

Supported by m-hance

Many charities are struggling to meet the expectations of their “customers”. Today’s supporters, beneficiaries and other stakeholders expect service delivery to be multi-channel, seamless and without delays.

Charities are struggling to meet expectations of “customers” because traditional systems have fallen behind. These systems are too often disconnected, laborious to operate and provide few options for “customer” self-service.

As independent consultants, many organisations are asking Hart Square…

  • What does charity service delivery look like? What should I be aiming for?
  • Do I upgrade and integrate my current system, or replace them?
  • What about integrating to my website, CRM and external engagement systems?
  • What else is out there?

This webinar will examine the questions above and allow you to hear from other organisations who are addressing this challenge. 

Who Should Attend?

Please note this event is open to attendees from non-profit organisations only.

 

Prior to the webinar, registered delegates will receive a link via email to join this event.

Details

Date:
30 June
Time:
9:30 am - 10:30 am

Details

Date:
30 June
Time:
9:30 am - 10:30 am